At 28jl, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player under Philippine law.
Here's a quick overview of how 28jl handles your personal information — before you dive into the full policy below.
All personal data collected by 28jl is stored on encrypted, access-controlled servers. We apply industry-standard security protocols to prevent unauthorised access, disclosure, or loss of your information.
28jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 28jl platform and services.
As a Filipino player, you have the right to access, correct, and request deletion of your personal data under the Philippine Data Privacy Act of 2012. 28jl honours all data subject rights requests promptly.
We use cookies and similar technologies to improve your experience on the 28jl platform. Our cookie policy is clearly explained in this document, and you can manage your preferences at any time.
To comply with Philippine anti-money laundering regulations, 28jl collects and retains certain transaction and identity data as required by law. This data is handled with strict confidentiality and is not used for any other purpose.
In the unlikely event of a personal data breach, 28jl will notify affected players and the National Privacy Commission (NPC) within the timeframes required under Philippine law, and will take immediate remedial action.
This Privacy Policy ("Policy") describes how 28jl ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "Player") who access or use the 28jl platform at https://28jl.org. By registering an account or using our Services, you consent to the practices described in this Policy.
28jl is committed to protecting the privacy and personal data of all players who use our platform. We recognise that the trust you place in us when sharing your personal information is something we must earn and maintain every day. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the 28jl website, mobile platform, customer support channels, and any other touchpoints through which you interact with us. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
If you have any questions about how 28jl handles your personal data, please refer to the Contact section at the end of this document.
When you register for a 28jl account, make a deposit or withdrawal, contact our support team, or participate in promotions, we may collect the following categories of personal data:
When you access the 28jl platform, we automatically collect certain technical and usage data, including:
We may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and, where applicable, from publicly available sources for AML screening purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, ID number | KYC verification, age check (21+) |
| Contact | Email, mobile, address | Account management, support |
| Financial | GCash, bank account | Deposits, withdrawals, AML |
| Technical | IP address, device info | Security, fraud prevention |
| Usage | Game history, session data | Platform improvement, responsible gaming |
28jl uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, 28jl processes your personal data on the following legal bases:
28jl may share your personal data with trusted third-party service providers who assist us in operating the platform, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, IT infrastructure providers, and customer support platforms. All such providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
We may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies (including PAGCOR and the Anti-Money Laundering Council) where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
28jl does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Any sharing of data is strictly limited to the purposes described in this Policy.
Your data stays with 28jl. We will never sell your personal information to advertisers, data brokers, or any other third party for profit. Full stop.
Cookies are small text files placed on your device when you visit the 28jl platform. They help us recognise your device, remember your preferences, and understand how you use our platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 28jl platform.
28jl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 28jl:
To exercise any of your data subject rights, please contact our Data Protection Officer at: [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
28jl implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use a strong, unique password for your 28jl account and to keep your login credentials confidential.
The 28jl platform is strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on the 28jl platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
28jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Where changes are material, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
The date of the most recent revision is indicated in the metadata bar at the top of this document. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.
28jl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data, please contact our DPO:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
Your privacy is protected every step of the way. Explore the full 28jl experience — slots, live casino, and sports betting — all in Philippine Peso, with your data kept safe and secure.